Q : I want to cancel my order, what can I do?

Unfortunately, once an order is placed, cancellation is not possible.

Q : I forgot to enter a discount code, can you add it in?

We regret that we cannot apply or modify discount codes, or provide partial refunds, after an order has been completed.

Q : I’ve entered my shipping address wrong. Can I change it?

Please carefully verify that your shipping information, including any unit or apartment numbers, is correct before submitting your order. If the order has already been processed, we are unable to change the shipping address. Our team is not responsible for errors in the shipping address provided by customers.

Q : How can I contact @shopsieca?

You can click here or message us @shopsieca on Instagram.